Rental Policy

1. Eligibility

You must have a registered account to view pricing, check availability, and submit a rental request.

Renters under 18 can use the platform — the request form includes a short Responsible Use Agreement and asks for a parent/guardian contact for renters who check "I am under 18 years old."

2. How Booking Works

Submitting a rental request is not a confirmed booking. Every request is reviewed manually and marked Approved or Rejected — you'll get an email either way.

Approval depends on item availability, completeness of your request, and whether the requested dates conflict with an existing booking.

Requesting an item doesn't reserve it yet — for now, if two people request the same item for the same dates, we approve one and let the other know so they can choose different dates. Nothing is charged and it doesn't count against you.

3. Rental Period

The minimum rental period is 1 day, counted by calendar date. Your start and end dates are the days of your booking — a Friday-to-Sunday rental is 3 days (Friday, Saturday, Sunday).

Rentl rentals run overnight: each day of your booking is that day and the night that follows it, so you can use the gear in the evening and overnight. Pickup is around 8:00 AM on your start date, and the gear comes back the morning after your end date. A one-day rental picked up Monday at 8:00 AM is due back Tuesday at 8:00 AM.

That return time — 8:00 AM the day after your end date — is not the same as your end date. A Friday-to-Sunday rental is due back Monday by 8:00 AM. We show this "Return by" date and time on your request, in your confirmation email, and on My Rentals so there is no guesswork.

Returning on time matters — the next renter's pickup is scheduled for that same morning, so a late return delays them. Please have your item back by 8:00 AM on the day after your end date out of respect for the next renter.

You're welcome to return early — it's never a problem, and it frees the gear for the next renter. Rates aren't prorated, though: the days were held for you, so returning early doesn't reduce what you owe.

4. Pricing & Payment

Daily rates are shown per item once you're logged in. Payment is currently arranged directly with an admin at or before pickup — the website does not process payments online yet.

All rates and totals are in whole pesos. Since figures like discounts, deposits, and multi-day totals are each calculated and rounded, a number may come out slightly off an exact amount.

Students rent at 50% off the regular daily rate, applied the same way to every item. Tick "I'm a student" when you submit a request: there's no ID to upload, but an admin reviews every request before approving it.

5. Security Deposit

Items require a refundable security deposit equal to 50% of your daily rate — the rate you're actually charged, after any student or longer-rental discount. It's a flat hold, never multiplied by the number of days you rent.

The deposit is collected separately from the rental fee and refunded after the item is returned on time, undamaged, and with all original accessories. It may be withheld, in full or in part, to cover a late return, damage beyond normal wear and tear, or missing accessories.

6. Cancellations

You can cancel a pending or approved request at no cost anytime before your start date — just contact us.

A no-show is decided on your start date itself: if you don't pick up your item that day, it's treated as a no-show. If you know ahead of time that you can't make the original pickup but still want to go ahead with some or all of your dates, contact us before your start date — we may be able to work something out, at our discretion.

A late cancellation (made on your start date itself) and a no-show are treated the same way: if you've already paid, your deposit is forfeited, and either counts as a strike against your account — see Account Standing below.

7. Damage, Loss & Liability

You're responsible for the item from pickup until it's returned and inspected. Please use it only for its intended purpose and handle it carefully. If an item is lost, stolen, or damaged beyond repair, you're responsible for its replacement cost — the deposit is a partial safeguard, not a cap.

8. Memory Cards (Cameras)

Memory cards that come with a rented item — SD cards in cameras — are cleared before being handed to the next renter. We don't keep copies, and we don't look through what's on them beyond what's needed to clear them.

Back up any photos or footage you want to keep before you return a camera. Once it's back with us, its memory card is formatted, and nothing on it can be recovered after that.

9. Gaming Device Accounts

Gaming devices (Switch, DS Lite, DSi, Quest 3S) work differently — they come pre-loaded with games and software under an account Rentl provides, and that stays on the device between renters, so you can play without buying your own copies. We don't reset these devices the way we do memory cards, because that would wipe the games too.

If you sign into your own personal account on a rented device — for online play, friends, or your own save data — you're responsible for signing back out and removing it before you return the device. We don't check for or clear personal accounts on gaming devices, so anything left signed in could be seen or used by the next renter.

If a device is ever handed to you with a previous renter's personal account still signed in, please don't use it — sign them out and let us know.

10. School & Home Rules

Renting through Rentl doesn't override any rules your school or household has about bringing in, using, or storing equipment. Check with a teacher, coach, administrator, or your parent/guardian first if you're not sure whether those rules apply to a rented item.

Rentl has no way to know about or enforce your school's or family's rules, and isn't liable for any consequences — confiscation, disciplinary action, or otherwise — that result from using a rented item in a way that violates them.

11. Prohibited Use

• Sublet, re-rent, or lend the item to someone else
• Use the item for any unlawful purpose
• Modify, disassemble, or attempt to repair the item yourself

12. Account Standing

No-shows, late cancellations, late returns, damage, and other policy violations count as strikes against your account:

• 1st strike: a warning.
• 2nd strike: a 30-day suspension from making new rental requests.
• 3rd strike: your account is permanently banned from the platform.

13. Changes to This Policy

This policy may be updated at any time. Continued use of the platform after a change means you accept the updated policy.