Privacy Policy

What we collect, and why

Account registration. If you create an account, we collect your name and email address to set it up and let you log in.

Rental requests. Submitting a request gives us your name, email, phone number, the rental dates, and a description of what you're using the gear for. If you're a minor, we also collect a guardian's name and contact info, since a guardian has to co-sign the rental agreement.

Vouchers. Applying a voucher checks it against the email already on your account. Nothing new is collected.

Contact form. If you message us, we receive your name, email, subject, and message, so we can reply.

Surveys. If you take a survey on the site, we may collect your email along with your answers, depending on the survey.

Favorites and upvotes. Favoriting a gear item or upvoting a Digest post without an account assigns your browser a random anonymous ID — not your name or email — so we can remember what you've favorited or upvoted if you come back. Logged-in users use their account for this instead, and nothing else is collected alongside the ID.

Spam and security. Some forms are protected by Cloudflare Turnstile, a quick technical check that tells humans from bots. The site also logs IP addresses of requests to detect and block malicious activity.

Analytics

We use Google Analytics to understand how visitors find and use the site. It's on by default, but you can turn it off any time from the cookie banner — declining keeps it off for future visits too. When it's on, this relies on cookies and identifiers set by Google; the data reaches us only in aggregate, and we can't identify you personally from it.

Embedded content

Some gear pages embed a YouTube video or a Flickr photo using those sites' own players. A gallery video only loads YouTube's real player if you click it — until then it's just a thumbnail image. A lens sample page loads Flickr's widget right away, as part of the page itself. Either way, once it loads, that request goes straight to YouTube or Flickr, and they may set their own cookies or collect data the same way it would if you visited youtube.com or flickr.com directly. This is separate from our own analytics, and covered by YouTube's and Flickr's privacy policies, not this one.

Cookies and local storage

Whatever you choose on the cookie banner is remembered in your browser so you're not asked again. Beyond that, this site stores a few more things locally: your light/dark mode preference, whether you're viewing regular or student pricing, and which My Rentals cards you've left open. None of that leaves your device. The one exception is the anonymous favorites/upvotes ID mentioned above — it lives in your browser too, but is also sent to us so we can match it to what you've favorited or upvoted.

How long we keep things

Rental request records are kept for as long as needed for account history and dispute resolution. Contact messages are kept until we no longer need them. Analytics data is retained under Google's standard retention settings.

Your rights

Want to know what we have on you, or want it deleted? Email us at rentl@rentl.shop and we'll sort it out.

Changes

If how this site handles data changes, this page changes with it.